Quality Incentive Program


We understand that proper installation performed on a timely basis is crucial to you and your homebuyers.

"Do It Right The First Time" is more than a motto for Interior Specialists; it is the keystone to our operating philosophy.

Sub-Floor Inspections . . . Before installation, our Field Supervisors inspect all sub-floors. Our Production staff ensures that ample time is given to correct any problems before we send our installation crews out to the site.

Quality Incentive Program . . . Installers are given a "Do It Right The First Time" checklist to follow and they receive a cash bonus for zero defects during the walk-through. Installers are supervised on the job and spot checked by us on a regular basis to ensure the highest quality workmanship. Our installers are quality representatives or Interior Specialists. They are professional and they respect each property on which they work.

Zero Defect Rate . . . Our workmanship is unparalleled and we have a zero defect rate that is best in the industry to prove it:

Retention . . . Our retention rate is 92.5% which equals increased builder profits.

Post-Inspections . . . To ensure excellence, 18 trained and highly experienced Field Supervisors perform post-inspections on every home and correct any issues before your homebuyer inspects the property.

Installation is a craft; good installations come from good craftsmen. We have attracted and retained some of the finest craftsmen in the industry.