We
understand that proper installation performed on a timely basis
is crucial to you and your homebuyers.
"Do It Right The First Time" is more than a motto for
Interior Specialists; it is the keystone to our operating philosophy.
Sub-Floor Inspections . . . Before
installation, our Field Supervisors inspect all sub-floors. Our
Production staff ensures that ample time is given to correct any
problems before we send our installation crews out to the site.
Quality Incentive Program . . . Installers
are given a "Do It Right The First Time" checklist to
follow and they receive a cash bonus for zero defects during the
walk-through. Installers are supervised on the job and spot checked
by us on a regular basis to ensure the highest quality workmanship.
Our installers are quality representatives or Interior Specialists.
They are professional and they respect each property on which they
work.
Zero Defect Rate . . . Our workmanship
is unparalleled and we have a zero defect rate that is best in the
industry to prove it:
Retention . . . Our retention rate
is 92.5% which equals increased builder profits.
 
Post-Inspections . . . To ensure
excellence, 18 trained and highly experienced Field Supervisors
perform post-inspections on every home and correct any issues before
your homebuyer inspects the property.
Installation is a craft; good installations come from good craftsmen.
We have attracted and retained some of the finest craftsmen in the
industry.
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